STUDY: Are Veteran’s Seen as Lacking Emotional Intelligence? Stereotypes and Implications for Veteran Employment
Leveraging cutting edge psychological theories on how people perceive others, we recruited thousands of participants (laypeople, employers, and managers) across a series of studies and found that while military veterans are seen as exceptionally agentic (“doers” with the ability to plan, act, and get things done), they are also seen as having a lesser ability to feel emotion.
As a result, veterans are seen as less suited for careers that tap into a basic ability to feel emotions. This includes careers that require empathy, emotional intelligence, and the ability to connect with and establish rapport with others. More and more careers are requiring these skills, thus pointing to potential challenges for veterans looking for employment.
The learning objectives of this session include: providing a framework for understanding a critical way in which veterans may be stereotyped, the consequences of those stereotypes for veteran employment, and how both veterans and employers can reduce this bias.
This session is an extension of a research paper published in September 2019 by Duke University’s Fuqua School of Business, authored by Dr. Kurt Gray of the University of North Carolina at Chapel Hill, Dr. Steven Shepherd of Oklahoma State University, Dr. Aaron Kay of Duke University and Dr. David Sherman. The research was funded by a Microsoft Military Affairs research gift.